Skip to main content
First Computing
First Computing
ITSM Experts

  • Open Roles

    Service Desk Analyst

    Provide frontline IT support, triage incidents, and manage service requests using ManageEngine and ITIL-based best practices. Collaborate with engineers to ensure SLA compliance and deliver an exceptional support experience.

    Implementation Engineer

    Configure workflows, automation, and integrations across ITSM and PSA modules. Translate business logic into technical solutions, ensuring scalability and operational efficiency for clients.

    ITSM Consultant

    Design service delivery frameworks, advise on process improvements, and implement ServiceDesk Plus or ServiceNow solutions. Engage directly with stakeholders to align platform outcomes with business objectives.

    Careers

    Join a Fast-Growing IT Services Team

    Be part of a team that designs, builds, and automates enterprise IT service solutions using the ManageEngine platform. We invest in talent through certifications, mentorship, and flexible hybrid working — empowering our people to grow while delivering real business impact for our clients.

Vacancies

Exploring Career Growth in our Expanding ServiceNow Ecosystem

Diverse Career Paths in the ServiceNow Ecosystem From development to analysis and administration, ServiceNow professionals can explore various 

opportunities for career growth and specialization

Career Opportunities

With companies increasingly adopting ServiceNow, demand for developers is rising. This role offers growth into senior developer or architect positions, with potential paths into consulting or project leadership. Administrators can specialize in IT Service Management (ITSM) or IT Operations Management (ITOM) and advance to technical or management roles. Business Analysts can progress into project or product management, leveraging their understanding of both technical and business aspects of ServiceNow. Each role provides opportunities for career advancement within the expanding ServiceNow ecosystem

Read More