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First Computing
ServiceNow Experts

  • We specialise in delivering tailored solutions 

    At First Computing, we unlock the full potential of the ServiceNow platform to drive digital transformation, streamline operations, and generate measurable value for your organization. Explore our specialized ServiceNow offerings below.
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What we do

What sets First Computing apart.

At First Computing, our mission is to empower businesses by transforming information technology into a strategic asset that drives growth and innovation. We are committed to helping organizations optimize their IT infrastructure and streamline their operations, turning technology into a catalyst for progress. We achieve this by leveraging the comprehensive capabilities of ServiceNow® solutions, which enable us to automate workflows, improve efficiency, and enhance service delivery across all areas of IT operations. 


By implementing ServiceNow®’s powerful platform, we help companies replace outdated, unstructured work patterns with intelligent, automated workflows that are designed to meet the evolving demands of the modern digital landscape. Our approach not only revolutionizes how businesses manage their IT services but also fosters a more connected and agile enterprise that can respond rapidly to changing market conditions and customer needs.

Scoped Application Development

We design and build custom ServiceNow applications tailored to your industry’s needs—such as compliance trackers, contractor portals, and sustainability dashboards. 

ServiceNow Managed Services (MSP Model)

Let our experts manage your ServiceNow environment with end-to-end support. We offer admin services, enhancement development, SLA monitoring, and upgrade assistance—all delivered under a monthly retainer or ticket-based model.

Training & Coaching


    From structured online courses to personalized 1-on-1 coaching, we provide comprehensive training for ServiceNow admins, developers, and ITSM/ITOM us.

Custom Service Portal Development

We craft engaging, fully branded Service Portals with multilingual support, role-based access, and external user capabilities. Our portals are tailored for end-user experience and seamless third-party integration.

Prebuilt Integration Packages


We offer ready-to-deploy integrations for platforms like SAP, Salesforce, Jira, Azure DevOps, and more. These packages can be purchased as fixed-price solutions or tailored through our consulting services.

Automated Workflow Packs

Accelerate your digital workflows with our plug-and-play automation bundles. We deliver preconfigured workflows for onboarding, software requests, access provisioning, and other high-volume tasks using Flow Designer and IntegrationHub.

Performance Analytics & Dashboards

Gain actionable insights with custom dashboards and reporting tailored to your KPIs. We design SLA compliance views, CMDB health metrics, executive summaries, and more—available as one-off builds or ongoing services

UAT Testing Library

We maintain a library of ready-made UAT test scripts, templates, and acceptance criteria covering major ServiceNow modules. Available on a subscription basis, this accelerates your testing cycles and ensures consistent QA.

Upgrade-as-a-Service

Upgrades can be complex. We handle the full lifecycle—from clone management and version compatibility to regression testing and go-live support. Choose between per-upgrade packages or quarterly upgrade management plans.

License & Contract Management

We help clients configure and manage their SAM Pro, Contract Management, and Entitlement Tracking solutions in ServiceNow. Services include license optimization, audit readiness, and cost-saving insights.

Why Choose First Computing?

Certified Expertise

Our team includes ServiceNow-certified professionals with deep experience across ITSM, ITOM, ITAM, and Security Operations.


Customized Solutions

Tailored implementations and services align with your organization’s specific goals and challenges.


Proactive Support

From standard monitoring to premium incident response, our services prioritize agility and operational resilience.


Comprehensive Coverage

End-to-end service offerings ensure your IT ecosystem is robust, secure, and future-ready.


Partner with us !

First Computing’s innovative technical and ServiceNow-driven solutions empower your organization with the agility, clarity, and resilience necessary for achieving operational excellence. Whether it’s optimizing IT processes, refining infrastructure, or bolstering security, our services are crafted to help you unlock the full potential of your IT operations.

Contact us today to explore how First Computing can help you build a resilient, forward-looking IT ecosystem that meets your unique goals and drives sustainable success.

Contact Us