ITOM & Discovery Lead
Service mapping, observability, CMDB governance
DiscoveryService MappingEvent Mgmt
Our Team
We’re a senior, hands-on ServiceNow team. Consultants who’ve shipped complex programmes, with the pragmatism to deliver value fast—and the discipline to keep your platform clean.
Leadership
Abi Shogbonyo
Principal Consultant & Transition Lead
Specialist in ITSM, ITAM/SAM Pro, ITOM Discovery/CMDB, Change & Release, and Performance Analytics—helping organisations modernise operations and accelerate outcomes on ServiceNow.
ITSMITAM / SAM ProITOM / CMDBChange & ReleasePerformance AnalyticsIntegrations
Senior consultants
SAM Pro / ITAM Lead
Compliance, optimisation, audit readiness
NormalizationReconciliationCloud spend
SPM & PMO Lead
Demand to value, resources & financials
RoadmapsPortfolioFinancials
CSM / HRSD Lead
Employee & customer workflows
Omni-channelKnowledgeOnboarding
Security, Risk & VR Lead
SecOps, GRC & Vulnerability Response
PlaybooksRiskVR
App Engine & Integrations Lead
Low-code apps, portals, IntegrationHub
CreatorPortalsSAP/Intune/Teams
Need a specific skillset? We extend with vetted associates while keeping delivery senior-led and quality-controlled.
How we staff engagements
Senior-ledExperienced hands on the tools
Right-sizedLean squads around outcomes
TransparentClear roles, cadence, costs
Want to talk to the team? Email info@first-computing.com or call 01908 410298.