ITSM
Service excellence, streamlined workflows.
About First Computing
We help organisations unlock enterprise value with ServiceNow — accelerating service excellence, improving resilience, reducing risk, and optimising cost across IT and the business.
Who We Are
First Computing Ltd, established in 2016, is a premier provider of comprehensive ServiceNow implementation solutions, dedicated to enhancing and streamlining IT operations for businesses across a wide range of industries.
Our mission is to empower organizations by leveraging ServiceNow’s robust suite of tools to deliver tailored solutions that align with each client's specific goals and challenges.
Vision
To be the trusted partner for businesses in transforming IT into a strategic enabler of growth, innovation, and operational excellence through tailored, cutting-edge ServiceNow solutions.
Mission
To empower organizations by automating workflows, enhancing efficiency, and delivering intelligent IT solutions that drive progress, agility, and connected enterprises in the modern digital age.
Our Values
Principles that guide every engagement.
Outcome-First
We anchor work to business outcomes and define success measures from day one.
Simplicity
We prefer configuration over complexity, building scalable solutions that are easy to run.
Collaboration
We co-create with your teams, ensuring knowledge transfer, adoption and change readiness.
Explore Our Specialisations
Dive deeper into the ServiceNow capabilities we implement end-to-end.
ITOM
Resilience, proactive monitoring.
SAM
Compliance, cost optimisation.
CSM
Customer engagement, faster resolution.
HRSD
Employee experience, self-service efficiency.
SPM
Portfolio alignment, value delivery.
SecOps
Threat response, vulnerability management.
GRC
Risk reduction, audit readiness.
VR
Continuous security, proactive defence.
Creator
Low-code innovation, rapid apps.
Want the full picture?
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